Payment by Recurring Charges to Credit or Debit Account
You may purchase your Liberty Mutual insurance product by authorizing monthly automatic deductions to your credit or debit card account as specified (the "Recurring Charges"). By completing this Agreement and signing as indicated, you authorize us to initiate Recurring Charges to the account identified and for the amount and frequency of charges stated. You also agree that we may receive updated information on your account from the card issuer.
Renewal of Recurring Charges Agreement
Prior to the expiration of this Agreement, we will mail you a renewal declaration, which will include your new premium amount, and your chosen bill method for the renewal insurance contract. Your bill method for the renewal will be recurring credit card, unless you change your bill method before the declaration is sent. If you would like to change your bill method at any time (before or after the declaration is sent), please contact your agent or a Liberty Mutual customer service representative.
Change of Payment Method
You may cancel Recurring Charges as your payment plan at any time. If you wish to cancel this Agreement to pay through Recurring Charges, please contact your agent or Liberty Mutual customer service representative. You will need to select another payment method unless your policy is fully paid.
Recurring Charges Refund Policy
If you are due a premium refund on your policy and you are on recurring credit card or debit account billing, we will attempt to refund the credit due to the card or account from which the payment was received. If this form of refund is unsuccessful, we will typically mail a refund check.
Voluntary Cancellation Policy
You may cancel your policy voluntarily at any time. At cancellation, Liberty Mutual will assess the premium dollar amount you paid vs. the amount owed for the coverage you received. If your policy has been overpaid, we will attempt to refund the credit due to the card or account from which the payment was received. If this form of refund is unsuccessful, we will typically mail a refund check.
If your policy is underpaid, you will be issued a paper bill to settle the final amount due.
Involuntary Cancellation Policy
If your monthly recurring charge attempt is declined and the amount attempted remains unpaid on the next occurrence of your billing day, your policy will be moved to direct bill and issued a past-due bill. If you do not pay this past due bill by the due date, your account will be reviewed for nonpayment and pending cancellation status. If you are placed in nonpayment, a nonpayment notice will be issued communicating a date that your policy will be cancelled if the minimum amount is not paid. If this date passes and the minimum amount is not paid your policy will be cancelled as of the date communicated in the nonpayment notice.
Electronic Communication Policy
You agree that we may communicate with you regarding this Agreement and our business relationship with you by electronic mail (e-mail) as permitted under applicable laws. To receive e-mails from us, you must have regular access to the following technology: a computer or electronic device such as a laptop, tablet, smart phone, or PDA, etc., which has access to the internet and can obtain e-mail from your email provider. The internet connection must be sufficient to obtain emails so that you can read them. A dialup internet connection is the minimum requirement.